Terms of Service

Smart Emails (“the Service”) is a Shopify application operated by Saul Studio. (“we”, “us”, “our”) that provides a visual email template editor for Shopify notification emails.

The Service enables you to:

• Design and customize email templates using a visual editor
• Export HTML templates for Shopify notification emails
• Manage global settings (colors, typography, footer, branding) across all templates
• Translate email content into multiple languages

Smart Emails is developed and operated by Saul Studio., an independent developer. Saul Studio. bears sole responsibility for the Smart Emails application, including its functionality, content, and support.

Shopify Inc. does not provide support or assume any liability for the Smart Emails application. Shopify is not a party to this agreement. Any issues, questions, or claims relating to the Service should be directed to Saul Studio., not to Shopify.

The Service is subject to Shopify's API License and Terms of Use. In the event of a conflict between these Terms and Shopify's terms, Shopify's terms prevail for matters relating to the Shopify platform.

Access to Smart Emails requires a valid Shopify store and installation of the app through the Shopify App Store. By installing the app, you agree to these Terms of Service.

You are responsible for maintaining the security of your Shopify account. We authenticate exclusively through Shopify's OAuth mechanism and do not store separate credentials.

By using Smart Emails, you agree to:

• Use the Service only for its intended purpose (email template customization)
• Not attempt to reverse-engineer, decompile, or modify the application
• Not use the Service to create or send spam, phishing, or otherwise malicious emails
• Ensure that the content you add to email templates complies with applicable laws, including anti-spam legislation (CAN-SPAM, CASL, GDPR)
• Not use the Service in a manner that could damage, disable, or impair the Service
• Not share your Shopify access credentials with unauthorized third parties

Our property: The Smart Emails application, including its source code, design, user interface, and documentation, is the intellectual property of Saul Studio. You may not copy, modify, distribute, or create derivative works of the application.

Your property: Email templates you create and export using Smart Emails belong to you. You retain full ownership of your customizations, texts, images, and branding. We claim no ownership over the content you produce using the Service.

Our handling of your data is governed by our Privacy Policy. By using the Service, you acknowledge that:

• We store your editor configuration and export history in our database
• We access Shopify store data (products, orders, customers, shop) via Shopify APIs for the sole purpose of rendering email previews
• All stored data is deleted within 30 days after app uninstallation
• We do not sell, share, or use your data for purposes beyond providing the Service

These Terms do not grant either party any exclusive rights. You are free to use competing products or services. We do not restrict your ability to operate your business in any way beyond these Terms.

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) with reasonable notice. In case of discontinuation, we will provide at least 30 days' notice to allow you to export your data and templates.

To the maximum extent permitted by applicable law:

• The Service is provided “as is” and “as available” without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
• We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
• Our total aggregate liability for any claims arising from or related to the Service shall not exceed the total fees you paid for the Service in the 12 months preceding the claim.
• We are not responsible for the delivery, rendering, or display of emails by Shopify, email service providers, or email clients — we provide template generation only.

You agree to indemnify and hold harmless Saul Studio. from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

By you: You may terminate your use of Smart Emails at any time by uninstalling the app from your Shopify store.

By us: We may terminate or suspend your access if you violate these Terms of Service or if continued provision of the Service becomes commercially unreasonable. We will provide notice before termination except in cases of severe violations.

Upon termination, your editor settings and export history will be deleted within 30 days, as described in our Privacy Policy.

We may update these Terms of Service from time to time. Material changes will be communicated through the app at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

These Terms of Service are governed by and construed in accordance with the laws of the Federal Republic of Germany, excluding its conflict of law provisions. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Germany.

If you are a consumer within the EU, you also enjoy the protection of mandatory provisions of the law of your country of residence. Nothing in these Terms affects your rights as a consumer under applicable local law.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

If you have questions about these Terms of Service:

Saul Studio.
Owner: Manfred Saul
Ziegelofenweg 2a
67346 Speyer
Germany
support@saulstudio.app